Press Release
2026 FORUM INFOFLEX Monday Keynote to Highlight the Customer-Centric Advantage
BOHEMIA, NY— 2026 FORUM INFOFLEX will open Monday morning, April 27, with a keynote panel focused on customer-centric leadership and adaptability in today’s rapidly evolving flexographic marketplace.
The session, titled “The Customer-Centric Advantage,” will take place from 8–9 a.m. and will be moderated by Michael Apperson, former CEO of Loparex and Resource Label Group.
Joining Apperson on the panel are three accomplished flexographic industry leaders:
- Mark Glendenning, president and CEO of Inland Packaging
- Tara Halpin, CEO and owner of Steinhauser Inc.
- Tim McDonough, president of Flexo-Graphics
In a marketplace defined by rapid change, the keynote will explore how leadership, innovation, and organizational agility can help printers and converters turn challenges into opportunities while strengthening customer relationships.
Panelists will discuss how shifting customer expectations are redefining success for converters and suppliers, as well as strategies for building resilience during periods of disruption. Additional topics will include the role of leadership focus and company culture in driving innovation, balancing flexographic, hybrid, and digital printing solutions, and responding quickly to evolving customer demands.
The discussion will also examine how companies approach go-to-market strategies, demand predictability and long-term partnerships, including perspectives on private equity and the importance of aligning capabilities with customer goals. Panelists will emphasize that customer value is not always defined by technical perfection, but by understanding what the customer is trying to achieve.
The session will conclude with an audience Q&A, providing attendees the opportunity to engage directly with the panelists.
The Monday keynote is designed for converters, suppliers and industry professionals seeking practical insights into customer-centric decision-making and competitive advantage.
For more information about FORUM INFOFLEX and the full conference program, visit https://foruminfoflex.org/.
Michael Apperson
Apperson led Resource Label Group since 2018, guiding its growth into a network of more than 30 production facilities across North America. With a career spanning leadership roles at Loparex, American Fibers and Yarns, and Kidde Safety, he brings a deep perspective on scaling organizations and embracing technology without losing sight of customer needs.
Mark Glendenning
Mark is the CEO and owner at Inland Packaging, a manufacturer of packaging including decorative labels primarily for the food, beverage and household products industries. Mark has a BS in Industrial Engineering from University of Wisconsin – Madison. He began his career with Eaton Corporation as a sales engineer. He has been working at Inland, a family business, since 1988. He is married to Dr. Margie Webster, a retired primary care doctor. He is involved in local civic organizations and activities and serves on a number charitable and industry boards.
Tara Halpin
Tara Halpin is the fourth-generation sole owner of Steinhauser, a greater Cincinnati–based premium supplier of pressure‑sensitive labels and shrink sleeves for CPG brands. She has led the company through a complete restructuring and rebranding, resulting in 19% year-over-year growth since 2019. Under Tara’s leadership, Steinhauser has continued to invest in advanced printing technology and workforce development.
Tim McDonough
Tim McDonough has been CEO at Flexo-Graphics, an Inovar company for 26 years. Based in Butler, WI, Flexo-Graphics is an award winning converter of pressure sensitive labels for product decoration and identification. Tim also served ten years on the TLMI Board of Directors including two years as Board Chair. Flexo-Graphics operates with a passion for manufacturing efficiencies and an environment of lean manufacturing. Tim is thrilled to be making his first appearance at an FTA event.
