FREMONT, WI—Just six months after being appointed to head up technical support for Vetaphone products in the USA and Canada, Wisconsin-based The Works Corp has made a significant impact, according to Vetaphone Area Sales Manager Ted Wolski.
Established in 2003 by Rob and Eric Hopfensperger, “The Works,” as they are best known, has an extensive portfolio of customers from more than 200 small family businesses to major international groups and OEMs. Together, the two guys bring more than 40 years of experience and expertise to the converting market, having worked throughout the U.S. and in 25 other countries around the world from Europe to Asia.
Speaking for Vetaphone, Ted explained: “Having The Works on board has made a world of difference, both from a spare parts and technical support perspective. Customer satisfaction has shot up and we’re establishing the U.S. presence we’ve always wanted. They will be an essential part of Vetaphone’s U.S. team for years to come as we grow our business here.”
The Works Corp is set up to offer after sales service, complete preventative maintenance, machine rebuild and repair, equipment and plant moves and installations, as well as special project management.